Terms of service
These Terms of Service govern your use of broklen.online and purchases made from BROKLEN. By using our website or placing an order, you agree to these Terms and the policies referenced in them.
1. About us
broklen.online is operated by BROKLEN LLC, 5830 E 2nd St, Ste 6400, Casper, WY 82609, United States.
Email: sales@broklen.online | Phone / WhatsApp: +1 (402) 816-9859
2. Use of the website
You may use broklen.online only for lawful purposes. You must not:
- Attempt to gain unauthorized access to our systems
- Interfere with the website's security or operation
- Introduce malicious software
- Submit false or misleading information
- Otherwise misuse the website
3. Product information
We make reasonable efforts to keep product descriptions, images, specifications, prices and availability accurate. Minor variations may occur, for example in how colors display on your screen or in packaging. If we find a material error in product information, pricing or availability, we will contact you before fulfilling your order.
4. Pricing
Prices may change from time to time. The price for your order is the price shown at checkout before you pay, subject to correction of obvious errors.
5. Orders
Placing an order is a request to purchase. An order confirmation means we have received your order; it does not mean the order has shipped. We may cancel an order where reasonably necessary, for example if:
- A product is unavailable
- There is an obvious pricing or product-information error
- Payment cannot be authorized
- Fraud is suspected
- Delivery to the selected address is not possible
If we cancel a paid order, you will be refunded to your original payment method.
6. Payment
Payments are processed through the methods shown at checkout. Third-party payment providers may handle your payment information under their own terms and privacy policies.
7. Shipping
Shipping is governed by our Shipping Policy. Orders are processed in 1–2 business days, followed by 3–7 business days of transit. Delivery estimates are not guaranteed dates.
8. Returns and refunds
Returns and refunds are governed by our Refund Policy: a 30-day return period, free returns on eligible items and no restocking fee.
9. Intellectual property
Unless otherwise stated, website content, including text, graphics, logos and design, is owned by or licensed to BROKLEN LLC. It may not be reproduced or used commercially without permission, except where permitted by law.
10. Third-party services
We use third-party providers for payments, shipping, fulfillment, analytics, website functionality, customer communication, fraud prevention and advertising. They may process information as needed to provide their services, under their own policies.
11. Website availability
We aim to keep broklen.online available and working properly, but we cannot guarantee uninterrupted or error-free operation.
12. Limitation of liability
To the extent permitted by law, BROKLEN LLC is not responsible for indirect, incidental, special or consequential losses arising from use of the website or purchase of products. Nothing in these Terms limits rights or remedies that cannot legally be excluded.
13. Changes to these Terms
We may update these Terms from time to time. The current version will always be posted on this page.
14. Contact
BROKLEN LLC
5830 E 2nd St, Ste 6400
Casper, WY 82609
United States
Email: sales@broklen.online
Phone / WhatsApp: +1 (402) 816-9859